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salaware avatar image
salaware asked

Why did you change the format of your newsletter?

To whom it may concern, The possible reasons for your recent WEB site format change, may be countless. But if one were to tally a Pro/Con sheet, I would not hesitate for a moment to predict the Pro side would be disproportionately scant compared to the con side; an exercise in a self-prophesizing choice of worthlessness. Why? Why did you do this? Did you get that many 640x480 1980’s freaks complaining that you felt you must appease their needs otherwise burst into self-combustible flames? Did executive corporate management get conned into some WEB / email content management product that forced them to invest all of their grandparent’s false teeth hedge fund? The complete and utter waste of screen space for the purpose of placating the blind, narrow minded “never to adopt” adopters has been a screaming protesting shout in my mind for going on 15 or more years. I am a crowd of people of an unknown quantity; however our voice IS heard through the universe. Unfortunately there are some, like the ones who made the format decision for the SQL Server Central site, whose deaf ears cannot fathom the voice of reason.
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DaveC avatar image
DaveC answered
I'm going to assume you mean the SQL Server Central newsletter, as this site does not have one (I'm also going to assume that's what you mean by site changes, as there hasn't been any site development). TL;DR The new design reflects actual physical reality. The long version: The format has changed because the world has changed in the 7 years since the old newsletter design was first used. We could design assuming our readers were using Outlook, but that's not the case now (we have numbers on this - the decline is huge, and it is continuing). Now we have to design for desktop, a whole host of different webmail services, and mobile and tablet. Each has different standards, each renders HTML subtly differently. Outlook has appalling HTML rendering. It's dire. And because of this all HTML emails are built in tables. Back before we needed compatibility across 30+ devices, we could allow for a non-defined width and it would render with a considerable amount of testing and refinement (it was also made simpler by Outlook using IE to render HTML - since 2007 it has used the rendering engine in Word). No longer the case. The old email design rendered badly in a lot of more modern clients, and so it was decided that we needed to replace it, as around 50% of our readers are no longer reading on a desktop client, and that number is steadily growing (this is something I actively monitor). Outlook ignores the majority of styling, unless it's inline styling. This means doing clever things like responsive design is out of the window, so having a newsletter that scales according to screen size isn't possible to maintain across all platforms. Outlook's awful rendering means that we can either ignore Outlook altogether (sadly, from my point of view, not an option), or tether everyone else's experience to Outlook. That's what we do and it's what anyone else sending HTML emails does. Look at any HTML email you get - if it's anything more complicated than an order confirmation, it will be in a fixed-width table of 600 - 700 pixels wide. This is because this width renders reliably on Gmail and mobile devices. It also means that there is a single known variable, which makes testing actually possible, as opposed to just guessing. It is also a width that displays in the preview pane of Outlook - most people do not read email fullscreen. So, to reiterate, the new design is not there to pander to one particular group of users. It is there to work for ALL readers. It is the format it is in because of the ludicrous restrictions placed by Outlook and its antiquated HTML rendering engine, coupled with the need to have it work reliably on 30+ other clients. If making design decisions that reflect the world we live in, hard data about how people read what we do, industry-standard best practices and so on are not enough of a "voice of reason" for you, then I can only apologise. If you'd like to learn more, here are some resources: http://htmlemailboilerplate.com/ http://24ways.org/2009/rock-solid-html-emails/ http://www.graphicmail.com/site/articles/resources_article_design_temp_tips.aspx http://templates.mailchimp.com/development
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raadee avatar image
raadee answered
> "An exercise in a self-prophesizing choice of worthlessness" > "640x480 1980’s freaks" > "burst into self-combustible flames" > "grandparent’s false teeth hedge fund" > "SQL Server Central site, whose deaf ears cannot fathom the voice of reason" Wow, somehow I get the feeling that your contributions to this thread could possibly have made a big difference, and maybe saved us from a new cold war in the process: **[Changing SQLServerCentral - Newsletter Layout ][1]** [1]: http://www.sqlservercentral.com/Forums/Topic1481137-32-1.aspx
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